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Customer Service
- Shipping & Delivery
- Shipping of standard orders is done through the United States Postal Service as soon as credit card authorization and verification have been obtained. Orders shipped via standard delivery typically arrive in six (6) to nine (9) business days (Monday through Friday, not including holidays) for the United States. Please allow extra time for overseas and outlying areas.
- Returns & Replacements
- We will happily accept returns and exchanges within 60 days of receipt. Please include copy of original sales ticket with your return. Exchanges are subjected to available selection.
Items must be returned in new condition in original packaging, with original tags and labels. Please contact us before returning items. Shipping and handling are not refundable unless item was damaged in shipping.
Items purchased from retailers other than BlankieKeeper.com must be exchanged or refunded through that location according to their policies.